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Ways to enhance your customer service in 2018
by: Startacus Admin ~ 29th November 2017A positive customer service experience is an integral part of any business strategy, yet it can often be overlooked. Siobhain Goodall, Head of Business Development at Mpl Contact, looks at five ways companies can improve their communication to create long-lasting customer relationships and increase retention rates.
Implement Web Chat
It is apparent that web chats have grown in popularity a...
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- Voicy lands €1.2 million pre-Seed from Global Founders Capital to build the GIPHY for sound 20th May 2022 Voicy, the online content platform for discovering, creating and sharing sound-clips and sound-effects secures investment to support team expansion and global growth.
- Zolar Lands €100 Million Series C On The Back Of Surging Demand For Affordable Green Energy 19th May 2022 Germany's leading digital solar platform, Zolar secures major investment to support roll out of new digital energy products.
- Metro Bank opens call for participants for second Magic Makers programme 17th May 2022 Metro Bank seeks startups and scaleups with a focus on customer experience, community banking, optimisation of systems & data and sustainability for its second innovation lab.
- Storyblok Raises $47M Series B to Make Headless Content Management the New Standard 17th May 2022 Storyblok secures major investment to further accelerate product innovation and growth into the US and Europe.
