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Ways to enhance your customer service in 2018
by: Startacus Admin ~ 29th November 2017A positive customer service experience is an integral part of any business strategy, yet it can often be overlooked. Siobhain Goodall, Head of Business Development at Mpl Contact, looks at five ways companies can improve their communication to create long-lasting customer relationships and increase retention rates.
Implement Web Chat
It is apparent that web chats have grown in popularity a...
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