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If customer loyalty and retention is proving to be a challenge for your business, these tips should help... Is your business making sales, but you aren’t seeing many – or any – of your customers return after their first purchase? If so, you could probably do with better strategies for increasing customer loyalty and retention. If this sounds like your situation, continue read...
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  The lowdown on Swapi, the startup that enables users to swap their loyalty rewards, cashback & gift cards between brands. Everyone likes loyalty points. They mean that every now and then we can get a free coffee, a free flight, a free something from the places that we frequent. We probably frequent these places because we like them, obviously, and so getting something for free is a si...
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Our look at Embargo, the London-based startup that's created an innovative loyalty app to help you get to know your customers and retain them too... We have written more times than we can count about how important it is to treat customers like people rather than ATMs, keeping in touch with them in a more personal way than the generic ‘Why haven’t you given us money lately’ ema...
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The ethical rewards app Koin Rewards, reimagining loyalty through responsible shopping and tokenisation and created to reward us all for being conscious consumers... It’d be fair to say that more and more of us have ethics and sustainability at the forefront of our minds when we are making purchases and we are increasingly trying to support businesses which aim to bring about positive socia...
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Receipts are annoying, easily-lost, tree-murdering, messy things that we are often tempted to throw straight in the bin even when we know we need to keep them. They are among those little, unimposing things that nevertheless get in the way. Surely in this digital age, we should have some kind of digital solution for this. Well, it’s funny you should say that, because we’re looking at o...
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