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New research by creative services marketplace, Voices reveals why more businesses should start a podcast to grow their audience online. With podcasts offering higher engagement rates than many other forms of communication, these tips to help you get your business podcast up and running should help. Establish your audience With podcasts offering higher engagement rates than many other forms of...
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Building a strong customer base for your startup is an absolute must. These tips will help you do just that... Every business needs customers; how else do you expect to be successful? Customers are arguably the lifeblood of a business. It is a lot easier for established businesses to find customers; they already have a better brand recognition and a more reliable consumer base. The question is ...
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If customer loyalty and retention is proving to be a challenge for your business, these tips should help... Is your business making sales, but you aren’t seeing many – or any – of your customers return after their first purchase? If so, you could probably do with better strategies for increasing customer loyalty and retention. If this sounds like your situation, continue read...
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Keeping customers engaged is vital for any small business - these basic tips will help you do just that As a small business owner, you may find it difficult to reach certain audiences within the market. Even so, you could struggle to reach your audience. This can result in you losing interest in the business, but don’t admit defeat! There are many ways you can increase your customer engag...
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OpinionX is a Dublin-based startup doing that has created a "next-generation research tool that helps you to discover what matters most to your users". When it comes to learning about your customers’ wants and needs, surveys are all well and good, but how many people actually fill them out? Certainly, those who take the time to do so can give you good insights and new things to think abo...
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SME and starting to plan for Black Friday? These tips from Demi Edmunds at TextAnywhere, will help you create an effective customer comms strategy in the lead-up... This year Black Friday is on November 27th and given that many industries have been impacted by the pandemic and lockdown implementations, it’s important businesses capitalise on one of the busiest shopping weekends of...
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Amy Robinson, Senior Brand Development Manager at Esendex shares some advice on why customer feedback is so important for businesses in this current challenging economy As the nation enters the next stage of the pandemic, economic recovery is at the forefront of most people and businesses’ minds. For the country to recover and head back towards some kind of normal, the economy also needs to...
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We take a look at Qudini, the London-based startup that's created innovative solutions for retailers to deliver an excellent customer experience and manage their queues both in-store and virtually... In July, we wrote about Glug, a startup helping the hospitality sector stay afloat by bringing virtual ordering and payment to customers to cut down on the amount of physical interaction with staff a...
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The app that's on a mission to make things easier for hospitality businesses and customers alike... All of a sudden, the world has been thrown into a state of lockdown and social distancing because of COVID-19. The world in the first, tentative steps towards reopening already looks different. Big shops that we’re used to seeing packed to the walls with shoppers are letting in only a handful...
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Blueprint, the retailtech startup that's got "Conversational Ecommerce" at its core... If you go into a shop and talk to the staff about your needs, the chances are they will recommend a product to you, tell you why, and then upon your agreement, they will go and get it for you. It’s a simple part of shopping that uses our natural capacity for communication, and it is something that as a ...
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