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Jiminny - conversation intelligence software to create high performing teams

by: Startacus Admin ~ 21st September 2022
The lowdown on Jiminny and its AI-driven system that transcribes and analyses sales conversations with customers and then provides tailored coaching to sales teams. With money getting tighter than ever, people are being more careful than ever about what they purchase, whether as individuals or as businesses. It has always been crucial to have good salespeople to back up a good product, but thei...
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Oh behave! The beginner’s guide to customer behaviour analysis

by: Startacus Admin ~ 16th September 2022
The lowdown on customer behaviour analysis - what it's all about, the kinds of things that can have an impact on it and how to get it right. Customer behaviour analysis is the perfect place to start if you want to find out about how your customers behave, why they behave that way, and what factors can have an impact on it. This is a lot of information to collate, so this guide has been put tog...
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valid8Me - digital onboarding made easy

by: Startacus Admin ~ 22nd August 2022
The lowdown on valid8Me, the digital identity SAAS startup that's making the customer onboarding process more streamlined and secure - for businesses and customers alike. We all need validation now and then. When we need to feel valued and emotionally healthy, self-validation just isn’t enough, when we want to feel accepted by other people whose opinions we hold dear and, perhaps above a...
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Is 2022 the Year of the Podcast? Businesses Turn to Audio to Tap New Customers

by: Startacus Admin ~ 12th April 2022
New research by creative services marketplace, Voices reveals why more businesses should start a podcast to grow their audience online. With podcasts offering higher engagement rates than many other forms of communication, these tips to help you get your business podcast up and running should help. Establish your audience With podcasts offering higher engagement rates than many other forms of...
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How to Build Your Customer Base

by: Startacus Admin ~ 17th December 2021
Building a strong customer base for your startup is an absolute must. These tips will help you do just that... Every business needs customers; how else do you expect to be successful? Customers are arguably the lifeblood of a business. It is a lot easier for established businesses to find customers; they already have a better brand recognition and a more reliable consumer base. The question is ...
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What to do if you attract customers but struggle to keep them

by: Startacus Admin ~ 2nd November 2021
If customer loyalty and retention is proving to be a challenge for your business, these tips should help... Is your business making sales, but you aren’t seeing many – or any – of your customers return after their first purchase? If so, you could probably do with better strategies for increasing customer loyalty and retention. If this sounds like your situation, continue read...
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Six Ways to Increase Customer Engagement for Small Businesses

by: Startacus Admin ~ 23rd February 2021
Keeping customers engaged is vital for any small business - these basic tips will help you do just that As a small business owner, you may find it difficult to reach certain audiences within the market. Even so, you could struggle to reach your audience. This can result in you losing interest in the business, but don’t admit defeat! There are many ways you can increase your customer engag...
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OpinionX - making user research human-driven

by: Startacus Admin ~ 4th January 2021
OpinionX is a Dublin-based startup doing that has created a "next-generation research tool that helps you to discover what matters most to your users". When it comes to learning about your customers’ wants and needs, surveys are all well and good, but how many people actually fill them out? Certainly, those who take the time to do so can give you good insights and new things to think abo...
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How SMEs can create an effective customer comms calendar leading up to Black Friday 2020

by: Startacus Admin ~ 29th September 2020
SME and starting to plan for Black Friday? These tips from Demi Edmunds at TextAnywhere, will help you create an effective customer comms strategy in the lead-up... This year Black Friday is on November 27th and given that many industries have been impacted by the pandemic and lockdown implementations, it’s important businesses capitalise on one of the busiest shopping weekends of...
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The role of feedback in a ever-changing Covid-19 world

by: Startacus Admin ~ 24th September 2020
Amy Robinson, Senior Brand Development Manager at Esendex shares some advice on why customer feedback is so important for businesses in this current challenging economy As the nation enters the next stage of the pandemic, economic recovery is at the forefront of most people and businesses’ minds. For the country to recover and head back towards some kind of normal, the economy also needs to...
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