Startacus Join Now! /

Startup of the Week - Yumpingo

Startacus RSS

by Startacus Admin

Yumpingo - The startup that's using big data analytics and machine learning to empower business owners in the hospitality sector...


yumpingoAs all business owners know, customer satisfaction is an absolute must - in every market sector. Gaining information on what a customer wants, their views on a product or service or the likelihood of them becoming a repeat or regular customer is vital. After all, this information will help with everything from the creation of a new marketing strategy through to the budget assigned to research and development.

Of course the key thing is to get this info when it is relevant - timing is of the essence. Nowhere is this more apparent than in the hospitality sector. A retrospective online review from a disappointed customer is valuable, however would be of much greater value to a business if it was provided in real time.

yumpingoThat is exactly what our latest startup of the week is aiming to do.

Yumpingo is a “food intelligence™ platform” which is on a mission to introduce big data analytics to the hospitality industry.

The platform enables restaurateurs to get customer feedback on all aspects of the service they provide - from their opinions on a particular dish through to their impressions of the waiting staff. Customers can use Yumpingo devices to complete short reviews at the end of a meal, thereby capturing their immediate impressions. Yumpingo then applies machine learning to analyse these reviews and provide detailed analysis and insight on a monthly basis.

yumpingoThis data can then of course be used to help a restaurateur make improvements wherever necessary. It can help with everything from the development of a menu through to how staff engage with customers - in essence therefore those critical business decisions.

Yumpingo is using data to empower business owners within the hospitality sector in a way that standard review sites never could.

We love what they’re doing and with a client list that currently includes Wagamama, Bill’s and Wahaca, it looks like we are not the only ones!



Subscribe to our newsletter

If you would like to receive our startup themed newsletter, full of the latest startup opportunities, events, news, stories, tips and advice, then sign up here.
Startacus RSS
Business DealsSubmit Your Startup
Win TicketsNetwork and Collaborate
Our Latest Features



Published on: 5th September 2018

If you would like to enable commenting via your Startacus account, please enable Disqus functionality in your Account Settings.


Create an Idea!View Other Ideas, Projects or Startups
Why not Sign Up?
Create Projects
Edit Projects
Self Interviews
Self Starter of the Year
Product Giveaways
Subscribe to our Newsletter
Startacus
Check us out at our Google+ page!