Startup of the Week - Sorry as a Service

by Startacus Admin
Let’s face it - no matter what type of business you may have, providing excellent customer service and client satisfaction is an absolute must. After all, your brand, your reputation and everything else besides relies on it! However, try as you might, there may be the (hopefully) odd occasion when you have to let a customer down or when your product or service just does not meet the standards they require.
What to do then?
Well...you could avail of the services of our latest Startup of the Week for a start!
Sorry as a Service is a software company that helps companies to say sorry.
They will ship handmade personalised Sorries to customers who have, for whatever reason, experienced bad service from your business. The Sorries in question can range from boxes of handmade chocolates and fresh flowers delivered by post through to handwritten personalised cards.
A pretty refreshing and unique approach - wouldn’t you agree?
In essence therefore, Sorry as a Service can help you turn a negative situation into one which is altogether much more positive.
By surprising a customer with a quirky or personalised gift, you’ll be completely differentiating the service you provide to your customers and thereby ensuring that you really stand out against your competitors.
It’s also really easy to set up and use - the Sorry as a Service widget can be embedded seamlessly into any CRM system.
Whilst few of us may wish to think about what happens when things go wrong with the service or product we’re providing, at least by using Sorry as a Service, we can be sure that we’re doing all we can to make proper amends!
Go check Sorry as a Service out for yourself. We reckon you’ll like it. Lots.
Why not check out all our Startups of the Week from 2015.
Find out how you can be considered for our next Startup of the Week.
Subscribe to our newsletter
If you would like to receive our startup themed newsletter, full of the latest startup opportunities, events, news, stories, tips and advice, then sign up here.
Got a business in the manufacturing sector? These tips on how you can reduce energy costs while being more sustainable are well worth a read...

Innovative InsurTech startup SureIn announces a €4M Seed round to further its mission of making insurance easy, transparent and hassle-free for SMBs.

Nassia Skoulikariti, Director of IoT Programmes, Mobile Ecosystem Forum shares some insights on how IoT is having a significant impact on all our lives.

Roger James Hamilton, Founder and CEO of Genius Group, a world-leading entrepreneur Edtech and education group, discusses how introducing a globalized curriculum will help better prepare students.

SuperFi, the debt prevention platform, has announced a $1m pre-seed funding round to support people during the cost of living crisis.

41 startups from 13 countries, including the UK, have been selected for the 8th Kickstart Innovation program, one of Europe’s leading innovation platforms.

Personal training platform Another Round has secured £300k in its latest fundraise, including investment from angels and its community.

Thingtrax Secures £4.3M to Empower Manufacturers to Build the Factories of the Future

A measure of inflation relief for small firms sees transport costs fall but service price increases remain elevated

Bedfordshire-based HR tech startup HR DataHub has built a range of tools for HR departments
Published on: 4th February 2016
If you would like to enable commenting via your Startacus account, please enable Disqus functionality in your Account Settings.







- SureIn Secures €4M to Close the SMB Insurance Gap 15th Aug 2023 Innovative InsurTech startup SureIn announces a €4M Seed round to further its mission of making insurance easy, transparent and hassle-free for SMBs.
- SuperFi raises $1M pre-seed funding round 28th Jul 2023 SuperFi, the debt prevention platform, has announced a $1m pre-seed funding round to support people during the cost of living crisis.
- Startups rely on AI & sustainability for new partnerships 27th Jul 2023 41 startups from 13 countries, including the UK, have been selected for the 8th Kickstart Innovation program, one of Europe’s leading innovation platforms.
- Another Round closes £300k Seed round to revolutionise personal training 21st Jul 2023 Personal training platform Another Round has secured £300k in its latest fundraise, including investment from angels and its community.