Startup of the Week - Sorry as a Service
by Startacus Admin
Let’s face it - no matter what type of business you may have, providing excellent customer service and client satisfaction is an absolute must. After all, your brand, your reputation and everything else besides relies on it! However, try as you might, there may be the (hopefully) odd occasion when you have to let a customer down or when your product or service just does not meet the standards they require.
What to do then?
Well...you could avail of the services of our latest Startup of the Week for a start!
Sorry as a Service is a software company that helps companies to say sorry.
They will ship handmade personalised Sorries to customers who have, for whatever reason, experienced bad service from your business. The Sorries in question can range from boxes of handmade chocolates and fresh flowers delivered by post through to handwritten personalised cards.
A pretty refreshing and unique approach - wouldn’t you agree?
In essence therefore, Sorry as a Service can help you turn a negative situation into one which is altogether much more positive.
By surprising a customer with a quirky or personalised gift, you’ll be completely differentiating the service you provide to your customers and thereby ensuring that you really stand out against your competitors.
It’s also really easy to set up and use - the Sorry as a Service widget can be embedded seamlessly into any CRM system.
Whilst few of us may wish to think about what happens when things go wrong with the service or product we’re providing, at least by using Sorry as a Service, we can be sure that we’re doing all we can to make proper amends!
Go check Sorry as a Service out for yourself. We reckon you’ll like it. Lots.
Why not check out all our Startups of the Week from 2015.
Find out how you can be considered for our next Startup of the Week.
Subscribe to our newsletter
If you would like to receive our startup themed newsletter, full of the latest startup opportunities, events, news, stories, tips and advice, then sign up here.
Sustainable reward scheme Bagboard, a first-of-its-kind advertising platform for planet-friendly brands launches £600k funding round
The London-based startup that's disrupting the insurance industry by its collective-based model for cycling insurance
More than half of employees concerned about returning to work and majority of employees NOT comfortable using public transport
The GCHQ Innovation Co-Lab is on the hunt for companies harnessing data science, machine learning and AI techniques to create real products and solutions.
Eppik is a smart family photo sharing platform that helps families reconnect through their shared photo heritage
New targets set by 30% Club aimed at achieving both gender diversity and fully inclusive cultures on FTSE Boards, Executive Committees and Chair Appointments
Xero’s Roadmap to Recovery manifesto launched as new data confirms impact of COVID-19 on UK small business revenue and employment
In this article, we’ll be exploring how new users can build their first Magento store and drive it towards online dominance.
BOOP, an innovative software education platform for children with special education needs, gains COVID-19 response funding of £50k via Innovate UK
Here are some easy-to-overlook ways to slash the usual cost of sourcing a corporate car for your business.
Published on: 4th February 2016
.png)
If you would like to enable commenting via your Startacus account, please enable Disqus functionality in your Account Settings.
- More than half of employees concerned about returning to work 2nd Jul 2020 More than half of employees concerned about returning to work and majority of employees NOT comfortable using public transport
- GCHQ Innovation Co-Lab seeks startups harnessing data science, machine learning and AI 2nd Jul 2020 The GCHQ Innovation Co-Lab is on the hunt for companies harnessing data science, machine learning and AI techniques to create real products and solutions.
- Ten Years On: 30% Club Sets New Targets 1st Jul 2020 New targets set by 30% Club aimed at achieving both gender diversity and fully inclusive cultures on FTSE Boards, Executive Committees and Chair Appointments
- Xero’s Roadmap to Recovery manifesto launched 1st Jul 2020 Xero’s Roadmap to Recovery manifesto launched as new data confirms impact of COVID-19 on UK small business revenue and employment
