Startup of the Week - Sorry as a Service

by Startacus Admin
Let’s face it - no matter what type of business you may have, providing excellent customer service and client satisfaction is an absolute must. After all, your brand, your reputation and everything else besides relies on it! However, try as you might, there may be the (hopefully) odd occasion when you have to let a customer down or when your product or service just does not meet the standards they require.
What to do then?
Well...you could avail of the services of our latest Startup of the Week for a start!
Sorry as a Service is a software company that helps companies to say sorry.
They will ship handmade personalised Sorries to customers who have, for whatever reason, experienced bad service from your business. The Sorries in question can range from boxes of handmade chocolates and fresh flowers delivered by post through to handwritten personalised cards.
A pretty refreshing and unique approach - wouldn’t you agree?
In essence therefore, Sorry as a Service can help you turn a negative situation into one which is altogether much more positive.
By surprising a customer with a quirky or personalised gift, you’ll be completely differentiating the service you provide to your customers and thereby ensuring that you really stand out against your competitors.
It’s also really easy to set up and use - the Sorry as a Service widget can be embedded seamlessly into any CRM system.
Whilst few of us may wish to think about what happens when things go wrong with the service or product we’re providing, at least by using Sorry as a Service, we can be sure that we’re doing all we can to make proper amends!
Go check Sorry as a Service out for yourself. We reckon you’ll like it. Lots.
Why not check out all our Startups of the Week from 2015.
Find out how you can be considered for our next Startup of the Week.
Subscribe to our newsletter
If you would like to receive our startup themed newsletter, full of the latest startup opportunities, events, news, stories, tips and advice, then sign up here.
The impact of standards, ethics and conduct on business success and profits - Work.Life has some interesting insights...

The lowdown on Space32 - the startup that wants to help hybrid-working businesses find the working space and solution that's right for them.

Global Tech for Good initiative seeks innovative startups and scaleups that are creating positive social impact and enhancing people's lives through tech.

The lowdown on Bidnamic, the startup that's combining advance machine learning with human expertise to help retailers to maximise revenue and profitability from Google Shopping.

Innovative Czech fintech startup 4Trans raises investment to expand first of its type AI driven factoring services across Europe.

Edinburgh-based life science company Cytomos secures funding to support further development of its innovative cell analysis tech.

Ethical Equity and Streets Consulting join forces to deliver Founder Workshop to help close the inequality gap in startup to scaleup funding.

Fancy being featured in this year’s SmallBiz100, which showcases the best of Britain’s vibrant small business community? There's just a couple of days left to do just that!

Screenloop secures major investment to support further development of its AI-driven recruitment platform that helps companies build the best teams and removes unconscious bias.

New research from School of Marketing reveals the impact that Covid-19 has had on key business sectors in the UK.
Published on: 4th February 2016
If you would like to enable commenting via your Startacus account, please enable Disqus functionality in your Account Settings.







- How the pandemic affected each industry 27th Jun 2022 New research from School of Marketing reveals the impact that Covid-19 has had on key business sectors in the UK.
- The Finalists of DBACE 2022 are revealed 21st Jun 2022 The lowdown on the innovative young visionaries that are in the running for this year's Deutsche Bank Awards for Creative Entrepreneurs.
- OKAPI: Orbits raises €5.5m for Breakthrough Space Traffic Management Software 13th Jun 2022 Innovative German SaaS startup OKAPI:Orbits secures investment to support its mission of securing efficient and safe operations in space.
- Kita, the world's first carbon insurer, raises £350k in pre-seed round 9th Jun 2022 Innovative startup, Kita secures investment to support build and launch of its essential carbon insurance products.