Startup of the Week - Sorry as a Service
by Startacus Admin
Let’s face it - no matter what type of business you may have, providing excellent customer service and client satisfaction is an absolute must. After all, your brand, your reputation and everything else besides relies on it! However, try as you might, there may be the (hopefully) odd occasion when you have to let a customer down or when your product or service just does not meet the standards they require.
What to do then?
Well...you could avail of the services of our latest Startup of the Week for a start!
Sorry as a Service is a software company that helps companies to say sorry.
They will ship handmade personalised Sorries to customers who have, for whatever reason, experienced bad service from your business. The Sorries in question can range from boxes of handmade chocolates and fresh flowers delivered by post through to handwritten personalised cards.
A pretty refreshing and unique approach - wouldn’t you agree?
In essence therefore, Sorry as a Service can help you turn a negative situation into one which is altogether much more positive.
By surprising a customer with a quirky or personalised gift, you’ll be completely differentiating the service you provide to your customers and thereby ensuring that you really stand out against your competitors.
It’s also really easy to set up and use - the Sorry as a Service widget can be embedded seamlessly into any CRM system.
Whilst few of us may wish to think about what happens when things go wrong with the service or product we’re providing, at least by using Sorry as a Service, we can be sure that we’re doing all we can to make proper amends!
Go check Sorry as a Service out for yourself. We reckon you’ll like it. Lots.
Why not check out all our Startups of the Week from 2015.
Find out how you can be considered for our next Startup of the Week.
Subscribe to our newsletter
If you would like to receive our startup themed newsletter, full of the latest startup opportunities, events, news, stories, tips and advice, then sign up here.
.jpeg)
Innovate UK and The Prince’s Trust are seeking 18-30-year-olds with ambitious business ideas that could turn into important innovations
Thinking about starting a business degree? Good prep is key - these tips will help you start off on the right foot...
RElab 2021 opens for applications from tech startups and scaleups with innovative solutions on the core themes of sustainability and construction technology
The lowdown on the launch of the innovative Civic Dollars app that wants to reward people for spending time in certain public spaces
.jpeg)
An overview of Capital Investment that should help whether you're looking to invest or looking for funding...
Participants in Catalyst's latest Co-Founders programme win £10k Proof of Concept funding to help develop their innovative startups
The lowdown on Screach, the Newcastle-based startup that has created a live sports streaming and advertising platform specifically for commercial venues
Payslip, the Irish fintech startup that's on a mission to revolutionize global payroll management by using cloud-based technology
.jpeg)
Craig Bulow, founder of the Away Days Group shares his tips and insights to help teams reconnect as we emerge from lockdown restrictions
New fintech startup Lightyear secures major pre-seed funding and launches waiting list for its innovative investment platform
Published on: 4th February 2016
If you would like to enable commenting via your Startacus account, please enable Disqus functionality in your Account Settings.
- Calling on all 18-30 year-olds in the UK with innovative business ideas 14th Jun 2021 Innovate UK and The Prince’s Trust are seeking 18-30-year-olds with ambitious business ideas that could turn into important innovations
- Lightyear, Europe’s first completely commission-free investment app set to launch 3rd Jun 2021 New fintech startup Lightyear secures major pre-seed funding and launches waiting list for its innovative investment platform
- #FoodHeroScot - innovative visual storytelling campaign launches 1st Jun 2021 The lowdown on #FoodHeroScot, a new visual storytelling campaign that’s aiming to shine a light on the Food & Drink industry in Scotland
- Transcription Startup Subly Raises $1M Seed Round From Leading Investors 27th May 2021 Major investment secured by Subly to support further development of its transcription services and technologies and expansion of its team and customer base.
