Startup of the Week - Sorry as a Service
by Startacus Admin
Let’s face it - no matter what type of business you may have, providing excellent customer service and client satisfaction is an absolute must. After all, your brand, your reputation and everything else besides relies on it! However, try as you might, there may be the (hopefully) odd occasion when you have to let a customer down or when your product or service just does not meet the standards they require.
What to do then?
Well...you could avail of the services of our latest Startup of the Week for a start!
Sorry as a Service is a software company that helps companies to say sorry.
They will ship handmade personalised Sorries to customers who have, for whatever reason, experienced bad service from your business. The Sorries in question can range from boxes of handmade chocolates and fresh flowers delivered by post through to handwritten personalised cards.
A pretty refreshing and unique approach - wouldn’t you agree?
In essence therefore, Sorry as a Service can help you turn a negative situation into one which is altogether much more positive.
By surprising a customer with a quirky or personalised gift, you’ll be completely differentiating the service you provide to your customers and thereby ensuring that you really stand out against your competitors.
It’s also really easy to set up and use - the Sorry as a Service widget can be embedded seamlessly into any CRM system.
Whilst few of us may wish to think about what happens when things go wrong with the service or product we’re providing, at least by using Sorry as a Service, we can be sure that we’re doing all we can to make proper amends!
Go check Sorry as a Service out for yourself. We reckon you’ll like it. Lots.
Why not check out all our Startups of the Week from 2015.
Find out how you can be considered for our next Startup of the Week.
Subscribe to our newsletter
If you would like to receive our startup themed newsletter, full of the latest startup opportunities, events, news, stories, tips and advice, then sign up here.
Natalie Lovett, Director of The Whitewed Directory chats about her business and how you can grow your start-up business from home.
Innovation in mobility for the visually impaired thanks to WeWALK, a revolutionary smart cane!
The innovative app that will help you track and improve your sleeping habits...
The online platform which “connects illustration professionals with the planet's best publishers, designers and Art Directors”.
Pukket is aiming to create word of mouth on a large scale, by putting a usable, redeemable value on people’s social media impact when they help to spread word of a brand.
Cracked It, is a social enterprise staffed by young ex-offenders and at-risk youths, teaching them marketable phone repair skills and providing the means and opportunity to make money.
Seedrs’ AutoInvest will allow investors to customise investment criteria from industry sector, stage of business and tax relief eligibility to automatically invest in equity crowdfunding campaigns.
Local SEO can become, one of, if not the most effective method of marketing your local business. Here's some handy tips care of Digital Next.
Enhance convenience and efficiency by giving your home a brain, care of Manchester-based startup Wondrwall, a smart home intelligence system that learns from your behaviour.
How do you make sure your employer brand knocks your competitors out of the park to attract talent to your startup? Dee Murphy, Organisational Psychologist & Head of Employer Branding at Jobbio has this to offer...
Published on: 4th February 2016
If you would like to enable commenting via your Startacus account, please enable Disqus functionality in your Account Settings.
- Trezeo looks to the crowd to target full UK launch 27th Jun 2018 Trezeo, a fintech startup focused on delivering financial stability to the self-employed, targets fully launching its income smoothing business account product in the UK.
- CliniShift awarded upSTART startup pitch title at Digital DNA 2018 21st Jun 2018 CliniShift wins the upSTART startup pitch title at Digital DNA for 2018, battling off against 24 other disruptive UK, NI and Irish startups.
- Launchpad, the award-winning incubator/accelerator building high tech startups in Cornwall 21st Jun 2018 Launchpad, an innovative, post-graduate incubation & acceleration programme developed by Falmouth University that aims to create new digital businesses to meet identified market demand in just 12 months.
- Lloyd's Lab begins global search for tech talent 21st Jun 2018 Over ten weeks, tech startups will be given the unique opportunity to work with Lloyd’s market experts to shape the next big innovation.
