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PetsApp - client engagement and telemedicine solution for veterinary clinics

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by Startacus Admin


PetsApp is an innovative platform that's on a mission to help both veterinary clinics and pet owners alike.

pets app image 2.In the UK, around 44% of households have at least one pet. We all know someone who is willing to pay more money to keep their pet well and healthy than they are to keep themselves healthy, yet during the pandemic, the number of appointments that vets could take decreased to only emergencies.

The number of pets in our homes, however, increased during the pandemic. Increased pets and required appointments plus reduced appointment availability, unsurprisingly resulted in a backlog for many practices. Ideally, even outside of a pandemic and distancing/lockdown procedures, pet owners should be able to get advice and guidance on smaller issues with their animals without having to take them to the vet.

This is where PetsApp comes in. The London-based startup has created a client engagement platform to benefit both pet owners and vets alike.

petsapp image.For vets, the platform allows them to streamline their appointment bookings, payment, patient notes, communication with owners, and owner re-engagement, making things faster, more secure, and simpler. The goal is to ensure that PetsApp doesn’t become yet another thing that overworked vet staff have to deal with, but rather alleviates some of the stress and hassle to help them work better and easier.

On the client side, the app allows them to quickly and simply contact their trusted vet to book an appointment, ask for advice remotely, order prescriptions and, of course, pay. PetsApp offers vets the ability to do video consultations so that they can see for themselves the animal’s condition, behaviour, etc., and better provide advice without a physical appointment being needed.

In December, PetsApp announced that it had raised $4.4 million in a funding round led by Point Nine Capital, with participation from Adjacent, GFC, Market One Capital, and several angel investors. The app is already available in England, Scotland, Wales, and the US, and this funding will allow them to expand further internationally, as well as further develop the platform.

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Published on: 29th December 2021

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