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5 reasons why you should outsource your IT support

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by Startacus Admin

When you’re trying to streamline your business, keep up to date with the very latest in IT advances, security, have issues dealt with quickly and have a team of highly qualified and experienced IT technicians just waiting to help, outsourcing your IT support can often be a good option. 

Surely, having an in-house IT department or technician would give you the same result, right? Not always anyway! With that in mind, it can be argued that switching to an appropriate outsourced IT Support for business solution. So, with this in mind, here we’ll look at 5 reasons why you should consider outsourcing your IT support:

It keeps costs down

As a startup business in the UK, you're aware of the cost of everything and keeping costs down without damaging the quality of work or the effectiveness of your business can seem like a difficult task. Salaries, insurance, sick pay, training – all these things add up and take a considerable chunk out of any business budget. However, outsourcing your IT support is a simple, yet efficient way to save your business money and at the same time, maintain a strong IT infrastructure.

You don’t have to manage your expectations

Perhaps some of your IT department hasn't lived up to your expectations, especially if they're working for you temporarily whilst you find someone to permanently fill a vacant role. When you decide to work with a remote IT support network you don't have to manage your expectations, you simply get the best.

Highly trained, certified and experienced

The qualifications on a CV might look impressive, but is it enough? Is there someone better? When hiring employees to fill IT department roles it isn’t easy, especially if you’re not technologically minded. However, deciding to outsource your IT support means that everyone you work with is highly qualified, certified, and experienced in their specialised field.

Training is ongoing

In addition to the point above, working with an outsourced IT firm means that you’re more likely to be working with people who are up to date with the latest training and IT practices. Many IT support companies invest time and money into their technicians so businesses like yours don’t have to.

New projects are go-go-go!

Got a new IT project or software that needs implementing? Working with an in-house IT team sounds great but you’ll have to choose the right people to work on the project and then find someone to cover their position, then there’s the possibility of overtime… it’s a difficult balancing act. Using an outsourced IT network means they can focus as much or as little on this new project as you wish, without disrupting the day-to-day running of your business.


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Published on: 17th April 2020

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